Customer Service - WAMBT provides Desktop based and Web based interfaces. Customer Service Agents can use it to see the list of visitors currently browsing the web site. They can also chat with multiple visitors at any given point of time.

Sales - WAMBT generates the reports that can be used by Sales department to know if the target was achieved.

Marketting - Marketting department can use WAMBT to know the effectiveness of marketting strategies. They can check the effectiveness of online advertisement compaign.

Management - Company management can use WAMBT reports to know the details about Customer Satisfaction, Sales, and Markeeting strategy effectiveness. It also gives the reports on the investment made on marketting compaign.